Our Collective Journey is a not-for-profit society incorporated under the laws of the Province of Alberta in the Country of Canada.
The Services are not intended for individuals under the legal age of majority. No one under the legal age of majority may provide any personal information to or on the Services. We do not knowingly collect personal information from individuals under the legal age of majority. If you are under the legal age of majority, do not use or provide any information to or on the Services or on or through any of its features/register on the Services.
Register you as a user of the Services;
Administer the Services;
Process and deal with any complaints made by or about you;
Investigate usage of the Services that may be inappropriate;
Communicate with you;
Respond to you – if you contact us, we will collect and use any personal information you provide to us to process and respond to your message;
Better understand who you are – we may collect certain demographic information that you provide to us for the purposes of allowing us to create anonymized reports and data (as described below) and to better improve the Services;
Provide you with the Services;
Provide to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Our Collective Journey's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding;
Provide to advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose data about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may use the personal information we collect from you to display our advertisers' advertisements to their target audiences; and
Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can reasonably be used on its own or with other information to identify, contact, or locate a single person.
Without limiting the generality of the foregoing, from time to time, we may collect additional personal information from you when you provide it. For example, we may present a research survey to you within the Services and collect personal information from you if you agree to participate.
We may use your personal information to create reports and data that contain information that cannot be used to identify you. We may use such reports and data, and may disclose them to external parties, such as funding sources, for: statistical, analytical and reporting purposes, research, as well as for evaluating and enhancing the Services.
Other than your username and profile information you provide for publication/display, other users of the Services have no access to the user content you provide when you register for the Services. Other users and Our Collective Journey volunteers may view the user content you provide to such individuals during peer support sessions/chats.
If we have serious and immediate concerns for the safety of yourself and/or others, we may use and disclose your personal information (including any applicable user content) for the purposes of potentially trying to get you (or others) assistance from third parties.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Where you have provided your consent to the collection and use/disclosure of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at Appsupport@ourcollectivejourney.ca. Please note that if you withdraw your consent, we may no longer be able to provide you with the Services.
We may retain your personal information for up to three (3) years after your license/right to use the Services expires. After that time, we delete or securely destroy it in accordance with our document retention policies.
We use appropriate administrative, physical and technical safeguards to protect your personal information from loss or theft, unauthorized access, use or disclosure, or modification or destruction. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Services, and any transmission is at your own risk.
When you use the Services or its content, certain third parties collect information about you or your device. These third parties may include, but are not limited to, advertisers, ad networks, ad servers, analytics companies, your mobile device manufacturer and your mobile service provider.
We do not control these third parties' tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We may process, store, and transfer your personal information in and to other countries with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement or regulatory agencies of that country may be able to obtain access to your personal information.